Customer Testimonials
The Carl Black team was informative, friendly and dependable. My salesman Tomaris was the best as you can get, he went above and beyond to help me and satisfy what I wanted in my new vehicle.
It was a great experience! Jesus went above and beyond in helping us choose a vehicle. He was knowledgeable with every model I asked about. When I did choose my vehicle, it was a seamless process from start to finish. Jesus Ten Stars!!! Thank you 😊
Luke was one of the best salesmen I have had the privilege of working with Will definitely buy from him and their dealership again. Will also refer our family and friends to him.
I had an excellent appointment / service at this dealership. Thanks to my boy Tomaris Hill, I got an amazing offer as well. He was both very friendly and professional, and truly helped me learn new things when buying a car for the first time.
I had an outstanding experience working with Jaya at Carl Black GMC. From the moment I arrived, Jaya was professional, knowledgeable, and genuinely committed to providing exceptional customer service.
She took the time to clearly explain the work my vehicle needed, kept me informed throughout the entire process, and made sure every question I had was answered with patience and honesty. Her communication was excellent, and I always felt like my time and concerns were valued.
What really sets Jaya apart is her dedication to her customers. She went above and beyond to ensure everything was handled efficiently and that ... Read More Google - Jul 24, 2026
I had an outstanding experience with the service department. My service adviser Ciara was professional, friendly, and kept me informed throughout the entire process. They took the time to explain everything clearly, answered all my questions, and made sure my vehicle was taken care of promptly. The level of customer service and attention to detail was excellent. I truly appreciate the great communication and dedication to making the experience smooth and stress-free. I highly recommend this service department, especially my service adviser, for their exceptional service.
We had a great experience buying with Zach. He was professional, honest, and patient throughout the entire car-buying process. He answered all of our questions, never made us feel pressured, and made everything smooth and straightforward. His excellent customer service and attention to detail really stood out. We highly recommend Zach to anyone looking for a trustworthy and knowledgeable car salesperson. Thank you for making the experience so easy and enjoyable!
Luke helped me get into my new Colorado and he made it a great experience!
Stefon was awesome (as always) and really helped me out. He was honest and listened to what we had to say. He did a great job of taking care of us and keeping us informed. Stefon deserves a raise! So glad that he is a part of your team 🙂
Was contacted by Josh brown about a danali truck I was interested in. He asked if I was still interested in purchasing a truck, and I said yes, but not with Carl black gmc. He then SAID.. not asked… “WHY? Cause you can’t get the low price you want?” I said because I don’t like the communication process that I received the month earlier with no one contacting me for 3 days after I inquired online and over the phone. He then said another condescending remark to which I said, see, this is exactly why I don’t want ... Read More DealerRater - Jul 23, 2026
I recently purchased my truck from Carl Black Chevrolet Buick GMC in Orlando, and I couldn’t be happier with my experience. Joshua Huertas was my salesman, and he was outstanding from start to finish. He was incredibly knowledgeable, patient, and never made me feel pressured. He took the time to answer all of my questions, explained everything thoroughly, and made the entire buying process smooth and stress-free. Not only was Joshua exceptional, but the entire staff at the dealership was extremely friendly and welcoming. Everyone had a positive attitude, which made the experience even more enjoyable. If you’re ... Read More Google - Jul 21, 2026
I bought a '26 silverado from Carl Black and had a great experience. Ask for Luke or Raheim. They are professional and knowledgeable. They took all of my requests with sincerity, asked me great questions and had some helpful suggestions.
Tomaris Hill made the process seamless purchasing my new truck! He was spot on, not pushy or anything. If you’re looking for a new vehicle reach out to Tomaris and tell him I sent you!
I had a great experience working with Luke at the Chevy dealership. He was professional, friendly, and made the entire process easy and stress-free. He answered all my questions and made sure I was comfortable every step of the way. I highly recommend Luke if you’re looking for excellent customer service. Thank you!
I had an outstanding experience at Carl Black GMC Orlando. From the moment I arrived, everyone was friendly, professional, and welcoming. The staff made the entire process easy and stress-free, answered all of my questions, and kept me informed every step of the way. I never felt pressured, and they went above and beyond to make sure I was completely satisfied. Their excellent customer service, honesty, and attention to detail made this one of the best dealership experiences I've had. I highly recommend Carl Black GMC Orlando to anyone looking for a great vehicle-buying experience.
Zach and Zane were great to work with! Very happy with my truck purchase.
Vehicle buying made easy. Go see Zack!
Luke helped me purchase a 1500 Silverado and the experience was incredible.
Great customer service and easy process
Zach Rodrigues was great. He took the time to clearly explain all the complex tech features on the dashboard.
Stefon Francis is my service representative and he has gone out of his way to take good care of my truck. Very happy with stefon.
Luke was amazing. Did an excellent job greeting us and showing us all of our options. I highly suggest if you’re gonna go buy a car to ask for Luke!
Darius Melton did an outstanding job. Working with me accelerated my purchase decision.
Best Dealer ever with the best staff . Zackary Rodrigues for me one of the best car sellers I have ever met . This dealer is set for success with this staff and the way the treat the customer is 5 start . Thank you for the opportunity to do bisnness with you .
Courteous and helpful
The check-in was out-standing and the representative was professional, articulate, courteous, and welcoming. Joshua took the time to clearly explain the process, and personally walked me to the waiting area as opposed to just telling me where to go. It's refreshing to encounter someone who communicates so effectively while maintaining a friendly and customer-focused attitude. Excellent customer service is hard to find, and Joshua delivered it! Blessings, Dora
What an amazing experience! Zhane was the best and very cool! He took time to listen, show me the different models, and explained the differences between them. This was my first new car and I couldn’t have asked for a better young man to handle all the details:-).
Zach was wonderful and very knowledgeable!!
After everything I've experienced, I can honestly say Carl Black has shown what great customer service and service recovery look like. While my previous concerns were more manufacturer-related than dealership-related, the team consistently listened, cared, and did everything they could to make things right.
A special thank you to Louis Leon and Tomaris Hill. They took the time to understand exactly what I was looking for, answered every question with honesty, and provided expert guidance without ever making me feel pressured. Their professionalism, knowledge, and patience made a difficult decision much easier.
I walked into the dealership expecting to ... Read More DealerRater - Jul 15, 2026
Zach was great sales to work with! Efficient and honest!
Luke is a superstar he was very patient knowledgeable and readily available. I had a pleasant car buying experience
Stefan provided exceptional service experience
We had the best experience with Luke! Highly recommend!
If you're looking to purchase a vehicle contact Carl Black today. On day one, I felt like a customer. On day three, I pulled off the lot in my new vehicle. I never expected the car buying experience to be as accommodating and professional as the team at Carl Black proved it could be. Nicole, Tomaris and Jonathan brought me in, took care of everything and got me out all the while exceeding my expectations and delivering at every turn. If Google allowed for 10 stars they would deserve each one. Thank you so much to Carl Blacks' amazing team. ... Read More Google - Jul 11, 2026
Excellent, professional service Even went ahead and washed my car + cleaned it from inside Really appreciated it
Bought a beautiful ZR2 from Luke. Best car salesman I’ve ever dealt with!
Courtesy and friendly service from Zach Rodriguez
I had a great experience at the Chevy dealership, thanks to Zach Rodriguez. He was friendly, patient, and very accommodating throughout the entire process. He took the time to explain how both vehicles I test drove worked, along with all of their features, without ever making me feel rushed or pressured.
The 2-day negotiations were professional and respectful, and I never felt like I was being pushed into a decision. In the end, I drove away in a new car feeling confident in my purchase and very happy with the price. I highly recommend asking for Zach if you're ... Read More Google - Jul 3, 2026
Hands down amazing!!! Needed a car and called Tomaris and less than 24 hours I was leaving with not only a new car but with all the specs I wanted!!! Go see him!!!
Luke was fantastic to work with purchasing my new Trax. Helped get in a test drive, negotiated with getting me the deal I wanted, and was a positive experience. Ask for Luke!
Luke sold me a new car for our growing family and we couldn’t be happier. we appreciate his help so much!!
The team at Carl Black GMC truly provided an exceptional experience from start to finish. Their professionalism and attentiveness made the entire process feel effortless. I genuinely appreciated the genuine care and consideration shown throughout my visit. It's refreshing to encounter such dedicated individuals who prioritize customer satisfaction. I wholeheartedly recommend their services to anyone in search of a new vehicle.
I went to Carl Black in Orlando looking for a new Silverado. Luke and Darius were great salesman. Very personable and very knowledgeable. I was absolutely pleased with my experience. If you are in need of a new vehicle, I highly recommend this dealership. You will be very impressed I guarantee it.
My dream car has been a Hummer for as long as I can remember! Darius helped me finally get it in my drive way! Highly recommend him and Carl Black!
I appreciate Luke and Raheim for assisting me in my purchase!! Thanks guys
We had two vehicles we decided to trade in for a 2026 Acadia. Darius Melton assisted us in viewing the inventory; even showing us other models that he thought might fit our needs. He took his time with us and eventually, after test driving, we decided on the Acadia. After the decision was made, Josh and Darius stepped us through the financial process, working with us on the trade in options and we left with our new vehicle.
Very impressed with the professionalism, patience and personal attention we received from Darius and will definitely refer him to our friends and family. ... Read More Google - Jun 30, 2026
Tomaris! He was awesome today!! He helped me pick out my first truck and it’s a 2026! If you are looking for your next vehicle go see him and tell him Liz (Kim) sent you!!
Darius Melton took care of us and got us in a vehicle we love!
Tomaris Hill and Luis Rojas were a delight to have help me get into a new vehicle. I’ve purchased many vehicles from many different dealers and manufacturers, and I have never been able to say “I enjoyed the process of buying a vehicle” until this time. Carl Black Chevrolet is lucky to have both of them. Both extremely polite, personable and knowledgeable. No bull crap just getting the job done while being a pleasure to deal with. Kudos
Worked with Luke Vallone, was able to get me in my dream truck. Great to work with!
Darius was amazing! Got me in and out in less than 2 hours.
I recently purchased a 2026 Chevy Trax from Carl Black in Orlando. Tomarus Hill went above and beyond to satisfy our needs and found exactly what we were looking for. Thank you Mr. Hill for your outstanding support. You're Awesome!
Zach was very wonderful. . Very familiar with the vehicles on the lot. Found me what I wanted right away. Great working with him.
Recently purchased a new car from Carl Black and our salesman, Darius was amazing!! I am very picky and had A LOT of questions but he was patient and never made me feel rushed. He graciously came in on his day off to help us with our purchase. He reviewed all my options, the differences and features of each model and stayed with us throughout the whole process. If you are looking to go to Carl Black, ask for Darius.
I had a great experience at Carl Black Chevrolet Orlando. Zachary Rodrìguez was professional, knowledgeable, and made the entire process of buying my new Equinox 2026 easy and stress free. I truly appreciate his excellent customer service and highly recommend both Zachary and the dealership. Thank you!!
Actually my son took vehicle there , he was such a happy kid . Things were up to his satisfaction. Did a great job, what needed to be fixed he did take care of it .
I love my new Colorado!!! Zhane was great.
Darius did an excellent job during the sales process. He kept me update on the status of the car as I waited on its arrival. I love my Sierra 1500 SLT.
Dealer and sales person experience was great. Tomaris Hill was fantastic! Super friendly, great communication and energy throughout the entire process!
It was a pleasure to work with Zach. He answered all our questions/concerns. He went above and beyond his call of duty. If I have to buy another car I will certainly request Zach’s help. He is a great sales person.
LEO WILLIS GAVE ME THE BEST EXPERIENCE IN BUYING MY FIRST TRUCK. Any first timers go find Leo he will take care of you. He is an awesome man who loves serving others. I want to give a shoutout to Shami, he helped me understand with clarity all that has to do with finances and provided all paperwork along with information of the new vehicle. Great man and amazing human being! I recommend anyone who visits this dealership to ask for Leo and Shami, they will take care of you
We had a good experience. Darius was our sales rep. He follows through with what he says.
A huge shot out to Tomaris and Darius on assisting me with getting my new 2026 GMC Terrain!! These two gentlemen listened to what I wanted and needed from start to finish, and if it wasn’t for them, I wouldn’t be enjoying my new car!! Thank you guys so so much! I couldn’t feel more happier or blessed with my new car!! If anyone is ever in the market, please reach out to one of these gentlemen! 10+ starssss!!!
Best dealership experience ever! Lukas Rios (Sales), Hector Jimenez (Sales Manager), and Shami Johnson (Finance) made the process smooth. Really, every single person there was professional and kind and the dealership itself was clean and pleasant. Omar Rodriguez is clearly an effective General Manager. Lukas - thank you for taking such great care of us. Who knew that the process of buying a car could be enjoyable!
Went there to get service for my buick all staff were polite and not pushy in any way from the service writer to the technician all were very professional and sympathetic to my needs there was a hiccup which was caused by me purchasing the wrong part elsewhere, but Henry the service manager went above and beyond to come up with a solution that worked for both me and the dealership and took the time to understand the situation even allowed me to speak with the technician christian who was very knowledgeable and helped me make the right decision without ... Read More Google - Jun 25, 2026
Every part of my purchase experience was great. Everyone was friendly and helpful. I never felt pressured, just well taken care of. The highlight was our product specialist/salesman, Tomaris Hill. He worked very hard to make sure I got the best deal possible. I’m looking forward to recommending my friends and family to him.
Tomaris in sales made the whole process quick and easy. We got the majority of the work out of the way over the phone. When we arrived our truck was already detailed and ready. Got in and out quick. Deal was great compared to other dealers. Can't ask for more.
So glad I came here! Zhane and Josh were absolutely amazing. Made my car buying process easy and fun... even if I was spending money. Even wrapped up in a pretty little bow.
Zach is the most amazing sales associate that I have worked with buying new cars across 30 years !!
Amazing experience! Tomaris was such an amazing help getting me into the car I wanted with a price that works for me!
Tomaris was amazing!!! I was just shopping around unsure of what options I have due to credit issues and they made it happen! Clean facility, clean vehicles extremely satisfied!!!
Tomaris was amazing!!! I was just shopping around unsure of what options I have due to credit issues and they made it happen! Clean facility, clean vehicles extremely satisfied!!!
After being let down by two shady Kia dealers, I came to Carl Black, and glad I did. I can't recommend Lukas Rios enough, he was honest from the start and great to work with (two things rarely said about a car salesman!). He worked with me over several days to get to a deal that worked for me, but without being pushy. Everyone else at the dealership was easy to work with as well, and the fees were competitive and transparent. Even after the sale, when we transferred everything from the old car to the new car, Lukas ... Read More DealerRater - Jun 22, 2026
After being let down by two shady Kia dealers, I came to Carl Black, and glad I did. I can't recommend Lukas Rios enough, he was honest from the start and great to work with (two things rarely said about a car salesman!). He worked with me over several days to get to a deal that worked for me, but without being pushy. Everyone else at the dealership was easy to work with as well, and the fees were competitive and transparent. Even after the sale, when we transferred everything from the old car to the new car, Lukas ... Read More Google - Jun 22, 2026
The last time I went to a dealership I stayed all day only to leave disappointed. This is the best experience l've had when dealing with a dealership. I left with this beauty all thanks to Tomaris Hill. He listened to my needs and pointed me in the right direction. One satisfied customer I am! I even had a chance to eat free sushi today which was delicious!
Loved the experience with Tomaris great guy
Amazing experience! Tomaris was such an amazing help getting me into the car I wanted with a price that works for me!
Zhane was an awesome salesman. Whenever you are at this location look for him he is sweet and really goes and over and beyond for his customers!
We walked onto the lot while it was raining. Luke came out and greeted us without hesitation. He was very knowledgeable with the different trucks we were looking at. He knew our budget and pointed us in the right direction. He was a pleasure to work with! This is my very first Chevy!
Zhane was amazing. Great experience at Carl Black Buick
Zach Rodriguez was wonderful. Has awesome customer service. Very nice guy. Helped me out a lot. He stands out. He is the best car salesman I’ve ever dealt with. If you need a vehicle come to Carl black Chevrolet! Top notch!
The last time I went to a dealership I stayed all day only to leave disappointed. This is the best experience I’ve had when dealing with a dealership. I left with this beauty all thanks to Tomaris Hill. He listened to my needs and pointed me in the right direction. One satisfied customer I am! I even had a chance to eat free sushi today which was delicious!
I have always hated the dreadful process of purchasing a vehicle from a dealership, which is probably why I keep my vehicles for such a long time. But, somehow, at Carl Black Chevrolet in Orlando it was actually a really fun experience!! It is an exceptionally well run business from the top down. Everyone we encounterd was professional, friendly, and courteous. Every inch of the building and the car lot was immaculate, which in my mind, translates to most likely a well run maintenance shop when you need that service. The day we went there, they were serving free sushi ... Read More Google - Jun 20, 2026
Zach R. Was tryly incredible. Approachable, knowledgable, amicable. The experience was excellent.
Lukas Rios was our sales person. He is excellent. He showed us exactly what we wanted to know about the car. We took a drive with him. We did an excellent first meeting with him and he is the greatest one that we could possibly ask for.
The entire process of purchasing my GMC Sierra was a much more enjoyable experience than I’ve ever had before. Tomaris Hill is a wonderful, sincere man who definitely followed through with his promises. I still can’t believe the deal I got and how much he saved me over the other 3 dealers I was negotiating with. I can’t wait to send my family and friends his way!
Zach nice guy and great to work with.
I had a great experience working with Lukas Rios. He was professional, patient, and very helpful throughout the entire car-buying process. He answered all of my questions honestly and made sure I understood every step. I never felt pressured, and he worked hard to help me find the right vehicle for my needs. I highly recommend Lukas Rios to anyone looking for excellent customer service and a smooth dealership experience. Thank you, Lukas!
Had a wonderful experience making a purchase today with Zach Rodriguez at Carl Black! He was very attentive and helped my parents make a great choice on a new car. Josh Patterson in the finance department also made the entire transaction seamless for my parents! Thank you to both of them for their amazing customer service.
I had a great experience working with Lukas Rios. He was professional, patient, and very helpful throughout the entire car-buying process. He answered all of my questions honestly and made sure I understood every step. I never felt pressured, and he worked hard to help me find the right vehicle for my needs. I highly recommend Lukas Rios to anyone looking for excellent customer service and a smooth dealership experience. Thank you, Lukas!
Sales staff was very helpful and Zhane guided me through my first corvette purchase thank you!
This was my third vehicle from Carl Black and every experience was better than the last,Lukas Rios was great and Financial guy did us proud..lc